Seeking an experienced IT Technical Support Officer for CBD in MELBOURNE, Victoria
Fancy a career change in the new financial year? Or currently looking for a new opportunity within IT?
We are a boutique Finance firm based in Melbourne CBD catering for services such as Accounting, Insurance, Financial Planning and Mortgage Brokering covering a wide range of clients within Australia and Internationally. Fair Financial is not a typical financial institute with businesses ranging within retail, hospitality and construction. Due to rapid growth, progression within the firm and international expansion, we are seeking an IT Technical Support Officer with 2-3 years’ experience to join our team.
The successful applicant must possess strong technical and organizational abilities as well as great interpersonal communication skills. Patience, a meticulous nature and a logical mind are essential characteristics for this role and you must be capable of working well under pressure and on numerous projects at any given time.
Duties and responsibilities are outlined below but are not limited to:
· installing and configuring computer hardware, software, systems, networks, printers, scanners and more
· planning and undertaking scheduled maintenance upgrades
· talking to clients and computer users to determine the nature of problems
· responding to breakdowns
· investigating, diagnosing and solving computer software and hardware faults
· repairing equipment and replacing parts
· agreeing call-out timescales
· obtaining replacement or specialist components, fixtures or fittings
· ensuring compliance with health and safety legislation
· checking computer equipment for electrical safety
· maintaining records of software licences
· managing stocks of equipment, consumables and other supplies.
The Microsoft Certified Software Engineer (MCSE) qualification is beneficial as well as at least 2-4 years prior work experience within IT is essential.
If this sounds like you, please contact Maryam Ejjbair on: mar******@******.au + click to reveal